About Us

1. Who We Are

This space reflects a practical approach to everyday living, shaped by a belief that comfort, usability, and thoughtful design should fit naturally into daily routines.

The focus is on providing well-considered household pieces that support real-life use, rather than trends or excess.

2. A Small Beginning

The idea began with a simple moment.

Several years ago, during a routine move into a new apartment, a dining table arrived late, scratched, and poorly packed. What should have been a quiet first meal in a new space turned into an evening spent improvising with boxes and takeaway food on the floor. The frustration was not about luxury or style, but about reliability and care.

That evening made one thing clear: everyday items matter most when they work well, arrive as expected, and feel considered. That experience quietly shaped the direction that followed.

3. What Guides the Approach

Every decision is guided by a few straightforward principles:

• Items should serve daily life, not complicate it.

• Design should feel calm, balanced, and lasting.

• Clear information and predictable processes matter as much as the product itself.

These principles influence how selections are made, how information is presented, and how enquiries are handled.

4. Service Philosophy

Support is provided with an emphasis on clarity and reasonable expectations.

Assistance is available during standard weekday hours. Timeframes for delivery, cancellations, and returns are set to reflect realistic handling and local conditions within Australia.

The aim is to reduce uncertainty and make each step straightforward.

5. Looking Ahead

The intention is not to grow quickly, but to remain steady, attentive, and consistent.

Small improvements, careful listening, and practical refinement continue to shape what comes next, always keeping everyday use at the centre.

6. Contact Information

For general enquiries or assistance, the following details may be used:

Address: APT BLK 301B ANCHORVALE DRIVE #10-63 SINGAPORE 542301SINGAPORE
Phone: +65 (899) 46862
Email: orderstatus@loftova.com
Service Hours: Monday to Friday, 9:00 am – 5:00 pm (excluding public holidays)