Cookie Policy

1. Introduction

This Cookie Policy explains how cookies and similar technologies are used when individuals browse or interact with loftova.com.

By continuing to browse or use the site, users consent to the use of cookies in accordance with this policy, unless cookies are disabled through browser settings.

2. What Cookies Are

Cookies are small text files stored on a user’s device when a site is accessed.

They support essential functionality, help improve performance, and enhance overall browsing experience.

Cookies do not contain information that directly identifies an individual.

3. Types of Cookies Used

The following categories of cookies may be used:

Essential Cookies
These cookies are required for basic site operation.
They enable functions such as navigation, secure access areas, and order-related processes.

Performance and Analytics Cookies
These cookies collect aggregated information about how the site is used, such as page visits and interaction patterns.
The information is used to improve performance and usability.

Functionality Cookies
These cookies allow preferences and settings to be remembered, supporting a more streamlined browsing experience.

4. Purpose of Cookie Use

Cookies are used to:

• Maintain proper site functionality.

• Improve speed, performance, and usability.

• Analyse usage patterns to enhance content and services.

• Support secure interactions and order processing.

Cookies are used only for purposes directly related to site operation and improvement.

5. Managing Cookies

Cookies may be managed or disabled at any time through browser settings.

Disabling certain cookies may limit functionality or restrict access to specific features.

Instructions for managing cookies are available in the help section of the browser being used.

6. Third-Party Cookies

Some cookies may be placed by external service providers that assist with functionality, analytics, or security.

These providers are required to comply with applicable data protection laws and may use cookies only for authorised purposes.

7. Data Protection

Cookies are not used to collect sensitive personal information.

Any information obtained through cookies is handled in accordance with applicable privacy requirements.

8. Updates to This Policy

This Cookie Policy may be updated periodically to reflect changes in operational practices or legal obligations.

Revisions take effect from the date they are published and apply to future use.

9. Contact Information

For enquiries regarding cookies or this policy, please use the contact details below:

Address: APT BLK 301B ANCHORVALE DRIVE #10-63 SINGAPORE 542301SINGAPORE
Phone: +65 (899) 46862
Email: orderstatus@loftova.com
Service Hours: Monday to Friday, 9:00 am – 5:00 pm (excluding public holidays)